Online Consult logo

Consult with your doctors online. Request a GP letter, medical examination or report, or ask a general query.

Self Referral

Due to COVID-19, the opening hours and access to these services may differ from what is noted here. Please contact the individual services for more information on the current hours and access.

Most referrals to other specialists will require you seeing or speaking with a GP. However, there are a number of local services, listed below, that you are able to make self referrals to.

Staffordshire Mental Health Helpline

The Staffordshire Mental Health Helpline is for you if you are feeling concerned, worried, stressed or low, or if you are worried about someone you know. You may be going through a difficult time and feel that you have no one to talk to.
01782 406000

Community Drug & Alcohol Service – Stoke-on-Trent

If you or someone you care about is struggling with the impact of drugs or alcohol then we’re here to help you. We offer support to adults, young people, carers, partners and families who live in Stoke-on-Trent to make a positive and sustainable change to their lives and the community they live in.
01782 283113


At Restart we are often the last line of hope for some individuals facing homelessness. We are proud of our unique commitment to taking on board clients that others may have deemed too challenging.
01782 815879

Staffordshire Connects

Welcome to Staffordshire Connects - search and find help and support in your community.

Continence Service – Stoke-on-Trent

We provide a continence service to children, young people and their families from the the age of 5-19 years, or up to age 25 if the young person has special educational needs and disabilities.
0300 124 0362

Adult care and wellbeing

Help, guidance and information from City of Stoke-on-Trent Council.
0800 561 0015

Sexual Health – Stoke-on-Trent & North Staffordshire

We provide a range of sexual health services for people living in Stoke-on-Trent and North Staffordshire, including free condoms, contraception, sexual health testing and more.
0300 7900 165

Citizens Advice Staffordshire North and Stoke on Trent

We are part of Citizens Advice's national Adviceline. This service is staffed by friendly and professional staff, and provides an initial assessment of your problem and will agree the best way of resolving it. If we can deal with it there and then, we will.
0808 278 78 76

Stem 4 – Supporting Teenage Mental Health

stem4 is a charity that promotes positive mental health in teenagers and those who support them including their families and carers, education professionals, as well as school nurses and GPs through the provision of mental health education, resilience strategies and early intervention.This is primarily provided digitally through our innovative education programme, pioneering mental health apps, clinically-informed website and mental health conferences that contribute to helping young people.

Healthy Minds

We are a fast acting service (for people 16 years and over) and we aim to offer you the help you need when you really need it.
0300 123 0907 Option 2

NUPAS (national unplanned pregnancy advisory service)

We offer abortion treatments and free pregnancy testing, sexually transmitted infection screening and a fully comprehensive contraceptive service.
0333 004 6666

Marie Stopes UK

You don’t need a GP referral to access NHS funded abortion care. We've been helping people with their reproductive health options for over 40 years. We provide NHS-funded and self-funded abortion and vasectomy care through our network of local clinics all over England. You can give us a call whenever you need us. Our advice line is available 24 hours a day, 7 days a week.
0345 300 8090

Find a psychological therapies service in England

You can refer yourself directly to a psychological therapies service (IAPT) without seeing your GP. These services offer therapies, such as cognitive behavioural therapy (CBT), for common problems including: stress, anxiety, depression, obsessive compulsive disorder (OCD) and phobias

NHS Diabetes Prevention Programme

The Healthier You: NHS Diabetes Prevention Programme (NHS DPP) identifies those at diabetes high risk and refers them onto a behaviour change programme.