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Order a Repeat Prescription

It is easier and quicker to manage request repeat prescriptions via our online service. Simply log in and select an option.

Please allow two full working days (48 hours) between requesting and collecting your medication. Allow extra time for weekends and Bank Holidays.

NHS App

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.

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NHS App

Your Repeat Medication

If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’. When you collect a prescription you will see that it is perforated down the centre. The left-hand side is the actual prescription. The right-hand side (re-order slip) shows a list of medicines that you can request. Tear off this section (and keep it) before handing the prescription to the chemist for dispensing.

Help with your Prescription

If you forget to request a Repeat Prescription

If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP. 

If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it, or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.

You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.

If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.

Help with NHS Costs

If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information.

Different ways to order your medication

By post

You can post your prescription slip or written request to us at the Practice. You can collect the signed prescription yourself. More commonly patients arrange for a Pharmacist to collect the signed prescription.

In person

You can order in person by returning the right-hand half of a previous prescription for the required medications. Please place your request in the Repeat Prescription box situated by the front door, next to the bay window.

Pharmacy ordering/collection service

Pharmacies offer a prescription collection service from our Practice. They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.

Telephone

We cannot accept requests for repeat prescriptions by telephone. This prevents errors being made and leaves the telephone lines free for urgent matters.

Electronic prescriptions and nominating a pharmacy

Nearly all prescriptions are issued electronically at BGS. This is a safer, quicker, more efficient method. It is important that you inform your pharmacy that you wish to nominate them, so that in future the prescriptions we issue will go directly to them.

Additional information

Hospital and Community Requests

When you are discharged from Hospital you should normally receive seven days supply of medication.

On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide us with this informationbefore your supply of medication runs out.

Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request. 

Medication reviews

The Doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets and is in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes text or call you to undertake a medication review. We may ask you to have blood tests. It is very important that you respond to these requests, as it keeps you safe whilst taking medication.

Non-repeat items (acute requests)

Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review by your Doctor prior to the medication being added onto your repeat prescription records.

Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. Some medications cannot be placed on repeat for legal reasons. We realise that this is a real inconvenience to patients, but it is done in the interest of minimising risk, and maximising safety.

Over the Counter Medicines

A GP, nurse or pharmacist will generally not issue a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.