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Welcome to Baddeley Green Surgery

The doctors and staff at Baddeley Green Surgery in Stoke-On-Trent are proud to offer the highest standard of patient-centred healthcare.  

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information under Further Information, at the bottom of the page.

Extended Primary Care Service

If all appointments at the surgery have been taken, or if its more convenient for you to see a GP, Practice Nurse, or Health Care Support Worker out of hours or at weekends it may be possible to arrange a pre-bookable appointment on your behalf with the Extended Primary Care Service. The service is there for you so you can book for routine things such as cervical smear, pill check, any long term condition annual review e.g.. asthma, COPD, diabetes. suture removal. The medical and nursing staff will have full access to your medical notes, so they will know your history. They will record the consultation, finding and actions in the notes, and we will be able to see at BGS the next day. 

Saturday Opening

We would like to advise our patients that we are now able to provide appointments on Saturday mornings.  The surgeries are being delivered by our local Network of practices (Orchard Surgery, Millrise Medical Practice and Baddeley Green Surgery) as part of a new government initiative.  The location of the appointment will rotate between the practices so you may be offered an appointment at any of the 3 surgery premises. We are able to offer a range of appointments types as the sessions will be staffed by a combination of GP’s, Practice Nurses, Nurse Practitioners and Health Care Assistants.  The staff working may not always be your regular GP or Nurse, however they are all local to the area. This is part of a  new way of working for practices and we hope that our patients will benefit from these additional appointments. Thank you

Our guiding principles for providing care, is a service which is SAFE-C.

SAFE-C @ BGS

Safe; people are protected from avoidable harm and abuse.this 

Accessible; services are organised to be available when people need them (responsive).

For the patients; patients are the reason we are here. We are here to help patients (advocate) and to help patients help themselves (enabling).

Effective; the care, treatment and support achieve good outcomes, and are evidence based.

Caring; we treat people with kindness, compassion, empathy, dignity & respect.

Please tell us if you are a Carer.  

Who is a Carer? It is someone of any age, who provides unpaid support to a family member or friend who could not manage without this help. 

Why do we need to know? Our services are designed with you and your needs as a Carer in mind.  For example we can offer you telephone appointments if your caring responsibilities mean you cannot leave the person you care for at home.  Flexibility on appointment times where possible, information about local carers support services and an annual Health Check and flu jab.  

The practice carers lead is Theresa Barnett (Receptionist). Please contact Theresa if you have any queries about our support for carers.  She will be happy to help and will treat the conversation in the strictest confidence. 

Please look under the news heading to see the latest developments @ BGS

National computer issues

Due to intermittent failure of many NHS computer systems nationally we want to ensure that all investigations/referrals have been enacted appropriately. If you feel you haven’t heard from us regarding an investigation/referral we were arranging for you please contact us.  We apologise for any disruption you may have encountered.


 

(Site updated 18/11/2019)
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